You can increase ROI on your e-commerce site by discovering, exploring, and engaging with your online customer. How do you do this? Via Social Media!
Here are five simple steps to do so:
- Engage: Interact with your customers with product giveaways, social interaction and real replies.
- Be Authentic: Don’t fake it! Crowd source to come up with content you offer to your customers.
- Keep Content Premium: Offer valuable content that sheds good light on your company. Make your customers feel apart of your brand family and follow a calendar for posting.
- Integrate Real-Time Apps: Use Twitter feeds, comments, ratings, and reviews on homepages.
- Experiment: Test tone, style, and new monetizing tools.