news & information
HCL acquires IBM's WebSphere Commerce
As you may know, on July 1st, 2019, HCL purchased WebSphere Commerce from IBM. When the divestiture was announced by IBM, anxiety and emotions were gripping the WCS community. Our CEO, Teresa Zobrist, wrote an Open Letter to HCL to try and calm everyone’s fear. HCL responded and although the company was limited as to what they could say, there was an earnest outreach to customers and partners alike.
Now, as HCL is in control, the community as a whole is very excited about the innovation and commitment made by HCL to make a pathway forward to customers and THEIR customers for a next generation user experience and a driver of revenue.
Read below on how you can stay up to date by attending HCL’s virtual user group meetings.
You can read about the transition here with these resources:
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Upgrade to Websphere Commerce Version 9
IBM (now HCL) announced End of Support for WCS V7 in April 2019. If You are on V7, you need to plan your migration NOW as time is ticking away. How much will migration cost you? How many resources will it take? How long will it take? Besides compliance and HCL support, what are the benefits of V9 that you can articulate to your executive?
Benefits of V9 include:
A Modernized architecture for future growth and innovation
Based on a microservice approach that allows better scaling
An Externalized Customization model – better isolation of code
A set of Docker images provided to you for better installation
Automated deployment with CI/CD pipelines
Future-proofing your investment of WebSphere Commerce with Teresa Zobrist
We specialize in WCS V9 Upgades
Stay up to date with HCL
Attend virtual Commerce User Group meetings
As part of HCL’s commitment to understanding Commerce customers wants and needs, several meetings with existing customers have taken place. In addition to the one on one meetings, just before the transaction was finalized, several Commerce User Group meetings were held around the country and also in a virtual environment. HCL has agreed to continue with the user groups. If you are interested in joining one of the User Group meetings, please let us know. We will make sure you are included in the next meeting.
WCS Commerce V7 Extended Support Available
What you must know about V7 Extended Support for WCS Commerce
IBM has offered Extended Support for WC V7 from May 1, 2020 to Dec 30, 2021 but this is not without a challenge. The challenge with the Extended Support is not with Commerce Server but rather with the underlying WebSphere Application Server and DB2. The reason lies in the fact that WC V7 runs on WAS 7 which was out of support since April 2018. See WAS V7 EOS here.
So fundamentally, in order to qualify for the extended support, WC V7 customers must satisfy 2 criteria:
- Upgrade WC V7 to Feature Pack levels 6, 7 or 8 with FixPack 9.
- Upgrade WAS 7 to WAS 8.5.5 and Java level to Java 8.