Saving $750,000 by Streamlining with WebSphere Portal Software
Facing a legacy site needing continuous updates, Tri-West turned to Zobrist’s Portal Software consultants for a solution.
- High cost of continuous updates to the site
- Customers need to access invoices, bill of ladings, proof-of-delivery 24×7
- Sales Reps has difficulty with accessing back-end applications thru VPN on the road
- Must be up and running quickly
- IBM WebSphere Portal
- Lotus Web Content Management
- DB2 Content Manager
“We love Portal’s ease of access with update capabilities, specifically Document Manager; it’s saving the company a lot of money annually with real-time access of data, anywhere anytime regardless of hardware platform.”
- Naser Long, MIS Director, TRI-WEST, Ltd
- Customers, employees and partners love it!!
- Better customer service – 24×7 with an exceptional secure, personalized web experience
- Increased productivity for sales reps on the go
- Improved business agility – capabilities include business user control of content
- Total savings of $750,000 annually
TRI-WEST is a Leading Floor Covering Distributor of many major product categories including resilient Sheet/Tile, Hardwood, Laminate, Ceramic Floor, Cork, Rubber, UnderLayments and Adhesives throughout the Western United States including Hawaii and Guam.
TRI-WEST’s mission is to satisfy the needs of its customers and to continue to be a world-class wholesaler of flooring products, dedicated to service, quality and integrity in carrying out its mission.