Saving $750,000 by Streamlining with WebSphere Portal Software

Facing a legacy site needing continuous updates, Tri-West turned to Zobrist’s Portal Software consultants for a solution.

Websphere Portal Software


  • High cost of continuous updates to the site
  • Customers need to access invoices, bill of ladings, proof-of-delivery 24×7
  • Sales Reps has difficulty with accessing back-end applications thru VPN on the road
  • Must be up and running quickly


  • IBM WebSphere Portal
  • Lotus Web Content Management
  • HATS
  • DB2 Content Manager

“We love Portal’s ease of access with update capabilities, specifically Document Manager; it’s saving the company a lot of money annually with real-time access of data, anywhere anytime regardless of hardware platform.”

- Naser Long, MIS Director, TRI-WEST, Ltd


  • Customers, employees and partners love it!!
  • Better customer service – 24×7 with an exceptional secure, personalized web experience
  • Increased productivity for sales reps on the go
  • Improved business agility – capabilities include business user control of content
  • Total savings of $750,000 annually

>> Click to download the Zobrist Tri West Case Study.

TRI-WEST is a Leading Floor Covering Distributor of many major product categories including resilient Sheet/Tile, Hardwood, Laminate, Ceramic Floor, Cork, Rubber, UnderLayments and Adhesives throughout the Western United States including Hawaii and Guam.

TRI-WEST’s mission is to satisfy the needs of its customers and to continue to be a world-class wholesaler of flooring products, dedicated to service, quality and integrity in carrying out its mission.


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“Helping our clients achieve sustainable competitive advantage through the strategic use of Information Technology.”

Teresa Zobrist, President & CEO of Zobrist Consulting Group, Inc.